Novotel Mainz

The staff were very courteous and helpful.

I loved the size of the room. The best part about my stay definitely had to be the customer service I received from The Receptionist Maria. She was delightful, she always greeted everyone with a smile and had such a wonderful interaction. I worked in hospitality for 25 years and in my opinion, Maria is the Standard every employer seeks in an employee. Good Job Maria.. You are 5 Stars.

Booked with my wife and kids (6 and 4) and it was great. Staff were super helpful and kind. Went above and beyond to help us out. Pool and sauna were excellent- clean and newly renovated. Close by the old city and the train station but in a very quiet area. Breakfast was good as well. Solid selection - kids were free which was great. We had a family room which was perfect.

Nice hotel with reasonable distance from the centre. Very nice brewery with nice selection of the brewery´s own beer is just a few steps from the hotel.

We only stayed 1 night at Novotel Mainz but really enjoyed it. The hotel is a short walk from the train station (although uphill). The family room was large and had everything we required, even a mini bar. The room was quiet and the beds comfy and we enjoyed the swimming pool. We didn't have the breakfast so can't comment on that. I would definitely recommend the hotel and stay here again.